Privacy Policy

Skor880 ("we", "us", "our", "the Platform") operates the online sports betting and live casino services available atskor880.cam. As a platform serving Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond, we are committed to handling personal data responsibly and transparently.

This Privacy Policy describes the categories of personal data we collect from users ("you", "your") of the Skor880 platform, the purposes for which that data is processed, the basis on which it is processed, and the rights available to you in relation to your data. It applies to all users of skor880.cam, including registered account holders and visitors who have not yet registered.

This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and Skor880.

For clarity throughout this Privacy Policy, the following terms carry the meanings set out below:

• Personal Data — Any information that identifies or can be used to identify a living individual, whether directly (e.g., full name) or indirectly (e.g., device identifier combined with location data).
• Processing — Any operation performed on personal data, including collection, storage, use, disclosure, transmission, deletion, or any combination thereof.
• Data Controller — Skor880, as the entity that determines the purposes and means of processing your personal data.
• Data Processor — A third party that processes personal data on behalf of and under the instructions of Skor880.
• KYC — Know Your Customer. The regulatory and internal process by which Skor880 verifies the identity of account holders before processing withdrawals or when otherwise required.
• Cookies — Small data files placed on your device by the Platform to store session and preference information, support analytics, and enable certain platform functions.
• User / Account Holder — Any individual who has completed the Skor880 registration process and holds an active or suspended account on the platform.

Skor880 collects personal data across several categories, depending on how you interact with the platform. We collect only what is necessary for the purposes described in this Policy and do not engage in excessive or indiscriminate data collection.

We do not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, biometric data, or health data as part of standard platform operations, except where document verification during KYC may incidentally reveal such information (e.g., photograph on an identity document). Such information is not used for any purpose beyond identity verification.

Skor880 uses the personal data we collect for the following specific and legitimate purposes:

1. Account Management: Creating, maintaining, and securing your Skor880 account; verifying your identity during registration and KYC processes; sending account-related notifications such as password resets and verification emails.
2. Service Delivery: Processing deposits and withdrawals in MYR via your chosen Malaysian payment methods; enabling participation in sports betting markets including EPL, Liga Super Malaysia, and other events; providing access to live casino and gaming products.
3. Regulatory Compliance: Meeting obligations under applicable anti-money laundering (AML) laws, know-your-customer (KYC) requirements, and gaming regulations imposed by our licensing authority. This includes transaction monitoring, fraud detection, and reporting to relevant authorities where required by law.
4. Responsible Gambling: Monitoring gameplay patterns to identify indicators of problem gambling; enforcing deposit limits, loss limits, and self-exclusion requests you have set; contacting you if our systems flag unusual activity patterns consistent with gambling harm.
5. Customer Support: Responding to your queries, complaints, and requests submitted via live chat or email; maintaining records of support interactions for quality assurance and dispute resolution purposes.
6. Platform Improvement: Analysing aggregated and anonymised usage data to understand how players interact with the platform; improving our sports betting markets, casino game catalogue, and user interface based on behavioural data.
7. Marketing Communications: Where you have consented or where we have a legitimate interest to do so, sending you information about promotions, bonuses, and new features. You may opt out of marketing communications at any time through your account settings or by contacting us.
8. Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent activity account takeovers, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.

Every processing activity carried out by Skor880 rests one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration — including processing transactions, providing gaming services, and managing your account.
• Legal Obligation: Processing necessary to comply with applicable laws, including AML/CTF obligations, KYC requirements imposed by our gaming licence, and any lawful orders from regulatory authorities or courts.
• Legitimate Interests: Processing necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms — including fraud prevention, platform security, responsible gambling monitoring, and service improvement through analytics.
• Consent: Where we rely on your express, freely given, specific, and informed consent — most notably for direct marketing communications and for the placement of non-essential cookies on your device. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Skor880 does not sell your personal data to third parties. We do not share your information for third-party advertising purposes without your explicit consent. We may, however, share your data with the following categories of recipients in the circumstances described:

• Payment Service Providers: Malaysian payment processors including DuitNow, FPX, and the providers behind Touch 'n Go eWallet, Boost, GrabPay, and major bank transfer services, to the extent necessary to process your deposits and withdrawals.
• Identity Verification & KYC Partners: Third-party KYC and AML compliance service providers who assist us in verifying identity documents and screening against regulatory watchlists.
• Gaming Technology Providers: Software providers who supply the casino games, live dealer products, and sports betting engine integrated into the Skor880 platform. These providers may receive technical data and game event data necessary to deliver their services.
• Analytics and Security Providers: Service providers who assist with platform analytics, fraud detection, cybersecurity monitoring, and responsible gambling tooling. All such providers operate under data processing agreements and are contractually obligated to handle your data only as instructed by Skor880.
• Regulatory Authorities and Law Enforcement: Our gaming licensor, financial intelligence units, law enforcement agencies, and courts, where we are legally required to disclose data — for example, in connection with AML reporting obligations or in response to lawful orders.
• Professional Advisors: Lawyers, auditors, and accountants engaged by Skor880, subject to professional confidentiality obligations, where access is required for the provision of their professional services.

Skor880 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data and KYC Records: Retained for a minimum of five (5) years following the closure or permanent suspension of your account, in line with AML and gaming regulatory requirements.
• Transaction and Betting History: Retained for a minimum of five (5) years following the date of the transaction or wager, for regulatory compliance and dispute resolution purposes.
• Support Communications: Retained for three (3) years following the conclusion of the relevant support interaction, unless the subject matter relates to an unresolved dispute, in which case records are retained until the dispute is fully resolved.
• Marketing Preferences and Consent Records: Retained for three (3) years from the date you last interacted with a marketing communication from us, or until you withdraw consent, whichever is earlier.
• Technical and Log Data: Typically retained for ninety (90) days in raw form; anonymised aggregate data may be retained indefinitely for analytical purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in manner that prevents reconstruction of the original data.

Skor880 uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate core platform functionality, improve user experience, and support analytics. When you first visit skor880.cam, you will be presented with a cookie notice requesting your consent for non-essential cookies.

We use the following categories of cookies:

• Essential
  Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing your ability to use the platform.
• Analytics
  Used to collect anonymised data about how users navigate the platform — pages visited, time on site, and error events. This data helps us improve the platform experience. Enabled only with your consent.
• Marketing & Personalisation
  Used to tailor promotional content and bonus offers to your activity profile. Enabled only with your explicit consent and subject to your right to withdraw at any time.

You may manage your cookie preferences at any time through the cookie settings panel accessible from the footer of any page on skor880.cam. Withdrawing consent for non-essential cookies will not affect your access to core betting and gaming services.

Skor880 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and skor880.cam is encrypted in transit using industry-standard TLS protocols.
• Encrypted Data Storage: Sensitive data including payment details, identity documents, and authentication credentials are stored in encrypted form at rest.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data undergo data protection training and are bound by confidentiality obligations.
• Multi-Factor Authentication: Administrative access to systems holding personal data requires multi-factor authentication.
• Intrusion Detection and Monitoring: Our systems are monitored continuously for suspicious activity, and automated alerts are in place to flag potential security incidents.
• Regular Security Audits: We conduct periodic security assessments and penetration testing of our platform infrastructure.

Subject to applicable data protection laws and certain limitations arising from our regulatory obligations (particularly AML and KYC requirements), you have the following rights in relation to your personal data held by Skor880:

To exercise any of these rights, please contact our Data Protection team at [email protected]. We will respond to all valid requests within thirty (30) days. Where a request is complex or numerous, we may extend this period by a further sixty (60) days, with notification to you.

Please note that certain rights may be limited where compliance with a legal obligation requires us to retain data, or where fulfilling a request would prejudice fraud prevention, AML compliance, or other regulatory requirements.

The Skor880 platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. The restriction is enforced through our registration process and KYC identity verification procedures.

If we discover, at any point, that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and — where applicable — return any funds deposited in accordance with our age verification breach procedures set out in the Terms & Conditions.

Skor880 operates as an international online gaming platform and, as a result, your personal data may be processed in countries outside Malaysia. This may occur, for example, where our technology infrastructure, gaming software providers, or KYC service partners operate servers or offices in other jurisdictions.

Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable data protection standards. These steps may include:

• Ensuring the recipient country provides an adequate level of data protection recognised by applicable laws.
• Implementing standard contractual clauses or equivalent data transfer safeguards in agreements with international data processors.
• Applying technical and organisational security measures appropriate to the sensitivity of the data being transferred.

By using the Skor880 platform and providing us with your personal data, you acknowledge that your data may be transferred to and processed in jurisdictions outside Malaysia. We will ensure all such transfers are handled with the same level of protection described in this Privacy Policy.

Skor880 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When we make material changes, we will notify you by posting a prominent notice on the platform and, where we hold your email address, by sending you a direct notification.

The updated Privacy Policy will take effect on the date indicated at the top of this page. Your continued use of the Skor880 platform following publication of an amended Privacy Policy constitutes your acknowledgement of the changes. If you object to any amendment, you should cease using the platform and contact us to request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how Skor880 handles your personal data, please contact our support team. We are available24 hours a day, 7 days a week, and aim to respond to all data-related enquiries promptly and thoroughly.